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FAQ
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FAQ
  • How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Are you a direct manufacturer or a trading company?

    We have two foundries and a processing plant. We also have our own international trade department. We produce and sell our own products.

  • What products can you provide?

    We mainly provide various metallurgical equipment and spare parts required by steel mills.

  • What are the main application areas of your products?

    Our products cover almost all applicable areas of the entire steel industry, mainly including railways, automobiles and trucks, construction machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, hardware tools and other industries.

  • Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.

  • Do you produce standard parts?

    Yes, in addition to customized products, we also have some standard parts which are mainly used in metallurgical equipment, cranes, etc. We also call them construction machinery accessories, mainly including excavator bucket teeth, tooth seats, cutter angles, loader shovel teeth, ripper shovel handles, pin retaining rings, screws and nuts, etc.

  • How many employees does your company have, and how many of them are technicians?

    The company currently has more than 500 employees, including more than 50 professional technicians and more than 10 engineers.

  • How does your company ensure product quality?

    We will have corresponding inspections after each process. For the final finished products, we will do quality inspections according to customer requirements and international standards;

  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay a 30% advance payment and then pay the balance before delivery after inspection. Most of our payment methods are T/T.

  • How are the goods delivered to customers?

    We usually ship by sea, with two main ports for export to Tianjin and Shanghai. Sea freight is very convenient for export. Of course, if the customer's goods are urgent, we can also air freight as Shanghai International Airport is very close to us.

  • Where do you mainly export your goods?

    Our products are mainly exported to Southeast Asia such as Indonesia and Vietnam, as well as Russian-speaking countries.

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Why Choose Us
Focus on customer quality, optimize services and continuously improve.
  • Customization

    We have a strong R&D team, and we can develop and produce products according to the drawings or...

  • Cost

    We have two of our own casting foundries and one CNC machining factory. So we can offer the best price...

  • Quality

    We have our own testing lab and the advanced and complete inspection equipment, which can...